Frequently Asked Questions

General FAQ’s

New client services at Heavenly Beauty Lounge are designed to set your ideal color palette up for success! The appropriate time block and price point will be determined during your consultation. You won’t need to sit and wonder if there’ll be extra product charges at the end, or wonder if we’ll have time to achieve what you desire, because everything is built into one price point to create a worry-free experience.

Many of my new clients require significant rebalancing, technical placement, or multiple techniques to get to their ideal goal hair. The main factors in determining ideal coloring situations include your previous color history, the integrity of your hair, natural pigmentation, the intricacy of your goal hair, and the density and texture of your hair strand. Approximately 50% of new clients will get to their dream hair in one session based on all these conditions aligning perfectly. Aside from that, many looks require 4-5 colors and various thickness of those colors to create the blend, dimension, and transitions you see on the web. I usually say that each session we’re able to build in at least 2 colors and/ or dimensions.

Each service offers a detailed explanation. If you’re looking for an in-depth analysis and/or explanation of the process to get to your ideal color palette, then you’ll need to book an actual in-person or virtual consultation through my booking site.
There are 10 levels of lightness in natural hair; ranging in various degrees of red, orange, and yellow. The darker your hair is, the more red, orange, or yellowy-orange it will naturally reveal when exposed to lightening processes. Since there are VERY few naturally pale blonde hair types out there, 90% of people will encounter these degrees of warmth. Toners can help minimize the amount of warmth our eyes perceive, but our hair likes to revert back to its natural pigmentation over time, meaning that even after toners the warmth will eventually come back.

As mentioned in my FAQ above, there’s always some degree of warmth that is exposed during the lightening process. Toners help cancel out the warmth exposed during the process, but that warmth will always come back due to our hair attempting to revert back to its natural pigmentation, natural elements like UV rays, heat damage, and product and/or water mineral buildup that cause yellowing.

Toners are the final touch to every customized lightening service. Think of toners like lip glosses; lip glosses are a sheer color that slightly tweaks the tone of your natural lip color. Toners are a sheer color that allows the brightness of blonde or caramel hues that are exposed during the lightening process to shine through, while emphasizing or cancelling out the amount of warmth (depending on your goals) our eyes perceive. Being that the “dye load” of toners are very sheer, they must be reapplied approximately every 6 weeks (depending on how often you wash your hair and the products you’re using) to maintain results.

I always have a better idea after our first session together, keep in mind there’s no way I can guarantee a specific amount of sessions. The one thing I emphasize to my clients is that not everyone’s hair health can maintain or endure the lightening processes they would need to get to their dream hair and there might be a certain point where we have to create a new end goal. The integrity of your hair will always be my number one priority, so I will always keep you informed through every step of our journey
It’s typical that you’ll need to come in anywhere from 8-16 weeks depending on where you’re at in your coloring journey and the level of maintenance required for your desired palette. During our first session together, I’m able to paint a picture of what maintenance and upkeep will look like, specifically for you. Once you’re an established client, it’s important to stay on schedule with your maintenance appointments to ensure that we keep your hair in optimal condition and in line with your goals. If you go 5 months or longer for an appointment, then you’ll need to book under one of the new client services again to compensate for the amount time, regrowth, and rebalancing needed to get your hair back up to a maintenance regimen.
Quality hand-tied hair will last on average 6-12+ months. With proper styling care and the proper use of professional hair products, you can easily get one year out of your hair. The hair we have in our HBL store is the highest quality hair on the market and we can only vouch for that. There are many types of hair on the market with different origins, so make sure you’ve researched the company if you look outside our store.

We recommend using Redken All Soft Collection, Redken Acidic Bonding Collection, the Kenra Rapid Hydration Mask (apply once a week or as needed) and Kenra Luxe Shine. These products focus on enhancing the experience you can have with your hair, from the inside out. Not only does these product line encompass internal well-being and balance, but provides added support to those transformative results by offering an entire line of luxury hair care. Bonus: They are available in the salon or local retailers for easy purchase.

We recommend brushing your hair 3-4 times a day and then braiding it before you go to bed. It’s also best to sleep on a silk pillowcase or use a silk bonnet. Make sure to always use professional products. Extensions require ultra- hydrating products.  Stay away from anything “reparative”, as this usually means protein is present which is not recommended for use on hair extensions.  Also stay away from Keratin products as well as Olaplex.

HBL Certification FAQs

Yes, you must be a licensed cosmetologist in your state to enroll.

Absolutely not! Some of our best stylists have been those who’ve never picked up a needle and thread before. 

No, you must have a cosmetology license before you apply to get accepted into the HBL education program. We look forward to having you enroll once you become licensed.

Yes! If you are already HBL certified and would like to have your assistant become certified as well, we do offer 20% off the current education price. The certified stylist will need to reach out to to let us know you have an assistant wanting to certify, please provide your assistants contact information and we will fast-track their application.

Since our courses are currently in-person. You will receive your kit on your fist day.

The starter kit will come with everything you need to get started with the exception of a mannequin head. A triple set of custom-fabricated pliers, bead removal tools, custom beads, thread, clips, practice wefts, and everything else you need to work through your certification. In addition, you will also receive a certificate of completion, a T-shirt, Discount on future purchases of hair and continued mentorship for 6- months post completion.