Privacy Policy

At Heavenlybeautylounge, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our ads on platforms like Facebook, Instagram, and other social media channels.

1. Information We Collect

When you engage with our ads, we may collect:

✅ Your name, email, and phone number (if provided via forms or DMs)

✅ Your interactions with our ads (clicks, comments, messages)

✅ Any details you share about your hair concerns for consultations

We do not collect sensitive personal information unless you voluntarily provide it.

2. How We Use Your Information

We use the data we collect to:

✔️ Respond to your inquiries about our services

✔️ Provide personalized consultations and recommendations

✔️ Send appointment confirmations and follow-ups

✔️ Improve our ads and marketing strategies

We will never sell your personal information.

3. Data Sharing & Security

Your information is only shared with:

🔹 Our team (for scheduling and customer support)

🔹 Secure third-party platforms (like Meta Ads Manager, booking software, and payment processors)

We take security seriously and implement measures to protect your data.

4. Your Choices & Rights

You have the right to:

🛑 Opt-out of receiving further messages by replying “STOP”

🛑 Request deletion of your data by contacting us 

🛑 Manage your ad preferences through Facebook & Instagram settings

5. Contact Us

If you have any questions or concerns about this policy, contact us at:

📩 Email: Heavenlybeautylounge@gmail.com